Shipping policy
Do you ship worldwide?
Yes, of course! Except Russia, Belarus, Iran, North Korea
How much does shipping cost?
For orders over $50, shipping is FREE to any region except Oceania and East Asia. To these regions, FREE SHIPPING for orders over $75
Shipping costs for orders under $50 - from $7.50 to $13.50
When will I receive my order?
Delivery times vary by country.
Europe: 7 - 14 days
Canada, USA, North America: 7-15 days
Australia, New Zealand and Oceania: 10-20 days
Asia Pacific: 10-20 days
Latin America and the Caribbean: 10-20 days
North Africa and the Middle East: 10-20 days
How can I track the status of my order?
When we ship your order, you will receive a shipping notification via email.
This email will contain a tracking code and a tracking URL.
How fast do you ship orders?
Orders are shipped every business day. But sometimes it can take 2 days to process and ship an order. This is due to the availability of the required product in the warehouse. Please note that we work in the Ukrainian time zone, so if you ordered goods from the USA in the afternoon, it is already evening and the order processing will begin the next business day.
VAT
Since July 1, 2021, some EU countries have changed the way they charge VAT on parcels from other countries. All orders over €0.01 are subject to tax:
- Duties and taxes are not included in the price of the item and may not be included in the total shipping cost you pay to the seller.
- When you shop at the Ukrainian Post, you are buying from foreign sellers. Therefore, sometimes you may be asked to pay customs duties.
Do you still have any questions?
You can write to our e-mail postal.ukraine@gmail.com or Whats Up +380996058590