We ship worldwide from Ukraine via Ukrposhta, Ukraine’s national postal service. We deliver to most countries across Europe, North America, Asia, Australia, and other regions.

Please note: Ukrposhta has temporarily suspended the acceptance of international shipments to the following destinations:

Afghanistan, the Bahamas, Belarus, Burkina Faso, Burundi, Comoros, Equatorial Guinea, Guinea, Guyana, Haiti, Iran, Kiribati, Montserrat, Niger, Palestine, Russia, Somalia, South Sudan, Sudan, Syria, Tuvalu, and Yemen.

Shipping restrictions may change.

🇺🇸 United States

For shipments with a market value not exceeding $800, the recipient does not pay customs duties.

🇪🇺 European Union

For most orders shipped to EU countries, applicable import taxes and duties are calculated and paid by the seller when preparing the shipment through Ukrposhta. Ukrposhta automatically calculates these charges during shipment processing and transfers the collected amounts to the EU customs authorities.

As a result, recipients generally do not need to pay additional customs charges upon delivery.

Additional charges may apply in two cases:

- If the shipment’s value exceeds €150.
- If, during the current transition period, the postal system in the destination EU country temporarily fails to process the prepaid customs payment correctly.

🌍 Other countries

Import regulations vary by destination. Depending on your country’s rules and the value of your order, additional import taxes, customs duties, or postal handling fees may apply upon delivery. In some countries, no additional payment is required.

Please note: Import charges and customs procedures depend on the destination country and applicable regulations. For the most accurate information, please consult your local customs authority.

Here are some examples of deliveries from Ukraine via Ukrposhta using the "Prime" service (this is the specific shipping rate used):

🇺🇸 USA

• Small packets (PRIME / standard): 7 to 14 days (approximately 85% of parcels are delivered within this timeframe).


🇪🇺 Europe

• Small packets and parcels (to EU countries): usually 7 to 14 days (depending on the country and customs processing).


🇦🇺 Australia

• Small packets (PRIME / parcels): on average 10 to 17 days (with full tracking on the Australia Post website).

The PRIME small packet service is designed primarily for e-commerce.

It offers many clear advantages, such as:

• Price
• Delivery speed
• End-to-end online tracking
• Convenient home delivery—no signature required and no need to visit the post office
• Return to sender if undelivered
• Maximum weight of up to 2 kg